如何寫有關(guān)抱怨類的文章

李瓊霞

【寫作任務(wù)】

假如你是中學(xué)生陳明，你們學(xué)校的食堂存在著一些問(wèn)題，請(qǐng)你就以下要點(diǎn)給校長(zhǎng)寫一封信，內(nèi)容如下：

1. 菜品種類不多;

2. 飯菜價(jià)格偏高;

3. 同學(xué)們買飯排隊(duì)時(shí)間長(zhǎng);

4. 我的建議……

要求：詞數(shù)120詞左右。

【寫作指導(dǎo)】

1. 審題定調(diào)

這是一篇抱怨類建議信，屬于一篇夾敘夾議的實(shí)用性應(yīng)用文作文。在現(xiàn)實(shí)生活中，我們難免會(huì)遇到一些令人不滿意的情形，需要心平氣和地抱怨和切實(shí)有效地溝通。因此，在寫這類文章時(shí)，一定要注意語(yǔ)言的委婉性和敘述的條理性，做到以理服人、以情動(dòng)人，并試著提出一些建設(shè)性建議與意見(jiàn)，掌握抱怨的藝術(shù)。

2. 確定主體內(nèi)容

根據(jù)題目要求，文章應(yīng)包括以下內(nèi)容：首先，要簡(jiǎn)明扼要地提出話題;然后根據(jù)所給出的要點(diǎn)，有條有理地?cái)⑹霰г沟木唧w內(nèi)容;最后提出一些建設(shè)性意見(jiàn)，希望問(wèn)題能夠順利解決。

針對(duì)這篇習(xí)作，可以把全文分為三段：

第一段：提出學(xué)校食堂的話題。

第二段：具體分析學(xué)校食堂存在的問(wèn)題。

第三段：提出一些建設(shè)性意見(jiàn)。

3. 確定人稱、時(shí)態(tài)

人稱用第一人稱;時(shí)態(tài)應(yīng)為一般現(xiàn)在時(shí)。

4. 常用表達(dá)

①表示不滿時(shí)盡量使用委婉語(yǔ)氣

I’d like to say something about...

I am sorry to bother， but...

Would you mind （not）...

I’m writing this letter to express my dissatisfaction at...

②先表達(dá)理解或肯定，再指出問(wèn)題

I understand it’s not your fault， but...

I think it must be a hard job to do it， but I wonder if you could...

Generally speaking， it is satisfactory. However， there are still some problems to be settled.

③表示提出解決問(wèn)題的建議

I think it’s high time to take some measures.

To solve these problems， effective measures must be taken immediately as follows.

Thus， I suggest something should be done to improve it.

...will surely be welcomed.

I hope you will take my suggestions seriously.

Thank you for your consideration.

【范文展示】

Dear Headmaster，

I am a senior student of our school. I’d like to say something about the canteen service in our school.

Generally speaking， the canteen service is satisfactory. However， there are still some problems to be settled. First of all， we have to eat almost the same things day after day with only a limited variety of dishes. Secondly， we think the prices of the dished are relatively high. In addition， we often have to stand in line for a long time before we can get the meals， especially during rush hours of lunchtime， which costs us the precious time of studying.

Thus， I suggest something should be done to improve the canteen service. For example， you may change the prices to be more reasonable and increase more windows. A greater variety of foods will surely be welcomed. Thank you for your consideration.

??????Yours，

Chen Ming

書面表達(dá)練習(xí)：

假如你是中學(xué)生周明，最近你們班里重新安排了座位。你本來(lái)視力就不好，個(gè)子也不高，但卻被安排到了最后一排。請(qǐng)給你的班主任王老師寫一封信，反應(yīng)情況。

（Key ? p. 37）