探析人性化服務(wù)在心血管內(nèi)科臨床護(hù)理中的應(yīng)用

紀(jì)鵬

[摘要] 目的 探討人性化服務(wù)護(hù)理在心血管內(nèi)科臨床護(hù)理中的重要意義。方法 方便選取2018年11月—2019年11月該院所接收的160例心血管內(nèi)科患者為研究對(duì)象，將這160例患者隨機(jī)分為兩組，對(duì)于對(duì)照組的80例患者采取常規(guī)護(hù)理模式，對(duì)于觀察組的80例患者在常規(guī)護(hù)理的基礎(chǔ)之上采取人性化服務(wù)護(hù)理干預(yù)的方式。在干預(yù)1個(gè)月之后，對(duì)比分析兩組患者對(duì)于相關(guān)護(hù)理人員的滿意程度。結(jié)果 觀察組的患者對(duì)于護(hù)理人員的滿意程度達(dá)到97.5%，明顯要高于對(duì)照組50.00%，差異有統(tǒng)計(jì)學(xué)意義（χ2=46.618，P<0.05）。結(jié)論 將人性化服務(wù)護(hù)理干預(yù)應(yīng)用到心血管內(nèi)科臨床護(hù)理之中，使得患者能夠提高對(duì)于護(hù)理人員的滿意程度，因此，人性化護(hù)理干預(yù)值得在心血管內(nèi)科臨床護(hù)理中加以推廣。

[關(guān)鍵詞] 人性化服務(wù);心血管內(nèi)科患者;應(yīng)用價(jià)值

[中圖分類號(hào)] R473.5 ? ? ? ? ?[文獻(xiàn)標(biāo)識(shí)碼] A ? ? ? ? ?[文章編號(hào)] 1674-0742（2020）10（a）-0161-03

Exploring the Application of Humanized Service in Clinical Nursing of Cardiovascular Medicine

JI Peng

Department of Science and Education， Lingcheng District People's Hospital， Dezhou， Shandong Province， 253000 China

[Abstract] Objective To explore the importance of humanized service nursing in clinical nursing of cardiovascular medicine. Methods Convenienty selected 160 patients in cardiovascular medicine received from November 2018 to November 2019 as research objects. The 160 patients were randomly divided into two groups. The 80 patients in the control group were treated with conventional care. The 80 patients in the observation group took humanized service nursing intervention on the basis of routine care. After 1 month of intervention， the two groups of patients were compared and analyzed for their satisfaction with the relevant nursing staff. Results The patients in the observation group were 97.5% satisfied with the nursing staff， which was significantly higher than 50% in the control group. The difference was statistically significant （χ2=46.618， P<0.05）. Conclusion The application of humanized service nursing intervention to the clinical nursing of cardiovascular medicine enable the patients to increase their satisfaction with nursing staff， therefore， humanized nursing intervention is worthy of promotion in the clinical nursing of cardiovascular medicine.

[Key words] Humanized services; Cardiovascular patients; Application value

心血管疾病，是指以心臟為基礎(chǔ)，所引起的心臟功能障礙、阻塞等疾病，具有發(fā)病率高、病死率高等特征[1]。心血管疾病作為一種慢性疾病，在當(dāng)代人群中十分常見，很多患者在得知自己的病情以后會(huì)出現(xiàn)緊張、焦慮等心理，并且由于心血管疾病經(jīng)常會(huì)引發(fā)其他的病癥，威脅患者的生命安全[2]。為了能夠有效幫助心血管內(nèi)科患者控制自己的病情，利用人性化服務(wù)護(hù)理干預(yù)就顯得十分必要。人性化服務(wù)指的是生活護(hù)理、用藥護(hù)理、疼痛護(hù)理、心理護(hù)理、以及健康知識(shí)宣教等5個(gè)方面的護(hù)理情況，對(duì)于心血管患者有著十分重要的意義。因此，該文對(duì)2018年11月—2019年11月所接收的80例心血管內(nèi)科患者實(shí)施人性化服務(wù)護(hù)理干預(yù)，進(jìn)行初步的分析，現(xiàn)報(bào)道如下。

1 ?資料與方法

1.1 ?一般資料

該次研究方便選取該院接收的160例心血管內(nèi)科患者進(jìn)行分析。其中觀察組80例，男性患者48例，女性患者32例;年齡55～74歲。對(duì)照組80例，男性患者44例，女性患者36例;年齡56～77歲。該次研究病例通過(guò)倫理委員會(huì)批準(zhǔn)并且征得患者及其家屬同意。該次選取的病例排除有過(guò)往病史、精神壓抑不正常等患者。對(duì)兩組患者的年齡、性別等一般資料進(jìn)行比較，差異無(wú)統(tǒng)計(jì)學(xué)意義（P>0.05），具有可比性。