DOI:10.3969/j.issn.1674-9391.2024.10.014
Abstract: Using a" questionnaire survey and interview method, this paper selects" Liangshan Yi Autonomous Prefecture as the investigation site to" gather data on" the language communication barriers and solutions encountered by" both" the supply" and demand" sides" of emergency language services in various emergency scenarios. The supply side includes administrative departments," healthcare" professionals, and college students as" potential emergency language service talents," while" the demand side includes urban and rural residents" as well as patients seeking medical treatment.
Ethnic areas are facing some challenges" such as the frequent occurrence of natural disasters and" accidents, the scarcity of information resources for disaster prevention and mitigation, the complex and fluctuating language proficiency of the general" public, and their weak awareness of disaster preparedness and resilience. Therefore," in the face of these emergencies," they are" prone to being overlooked and estranged" due to language and cultural barriers, which detrimentally impacts the construction of the Chinese national community. Consequently," there is an urgent need" for" emergency language services as a communication bridge and link." Such a" cultural practice of emergency language services can promote the emotional integration of the Chinese nation." Because language" is both a manifestation of Chinese culture and an integral part of Chinese culture; moreover, language" translation" in emergency response scenarios can help various ethnic groups to jointly" combat" disasters and external risks. The practice of emergency language" services" can promote the common destiny of the Chinese nation, helping all ethnic peoples to" surmount language barriers during disaster relief and achieving unified" action while" ensuring" effective communication and exchanges, thereby contributing to the formation of" a community" with a shared destiny in disaster resistance. The" organizational practice of emergency language services" can contribute to the" alignment" of the interests of the Chinese nation," and push the ethnic regions to integrate and coordinate" diverse" resources in handling public emergencies, thus contributing to a" high degree of consistency of the political, economic and social interests of the Chinese nation in" emergency response scenarios.
Based on the internal logic and practical challenges of boosting the construction of the Chinese national community through emergency language services, the following practical approaches for emergency language services are proposed: Firstly, one should emphasize the cultural adaptability of the contents of emergency language services, strengthen the sense of belonging to the Chinese national community, and help the public to effectively transcend" linguistic and cultural barriers in different emergency scenarios, ensuring an" accurate transmission and comprehension of information" by utilizing appropriate service languages and forms." Secondly, considering" the linguistic and cultural differences and unique characteristics of ethnic areas, emergency language service professionals, managers, and technicians should be trained and reserved. By improving the operational capabilities of service personnel, the emotional ties between the two sides in various emergency scenarios in ethnic areas can be strengthened, thereby forging" the emotional ties of the Chinese national community. Thirdly, the establishment of communication resources for emergency language services should be tailored to" local conditions, focusing on the construction of spoken language communication resources and the collaborative construction of media resources" by multiple parties. Through" high-quality media resources, the common will and strength of all ethnic groups can be united, and the wellspring of power for the Chinese national community can be activated.
Key Words: language services; community; language policy and planning