怎樣寫(xiě)好咨詢信

程楠

文體概述

咨詢信用于在社交或商務(wù)活動(dòng)中詢問(wèn)有關(guān)情況，一般著重詢問(wèn)客觀事實(shí)。咨詢信要寫(xiě)得干凈利落、明確具體、無(wú)歧義。咨詢信是請(qǐng)求別人回答問(wèn)題，故用詞要禮貌、懇切，且無(wú)論對(duì)方是否愿意或能否提供幫助都應(yīng)該事先表示感謝。通常情況下，信中還需要提供詳細(xì)的聯(lián)系方式，以便對(duì)方回復(fù)。

咨詢信的主要內(nèi)容一般包括：

1.進(jìn)行自我介紹，表明自己的身份;

2.說(shuō)明寫(xiě)信的目的，即尋求某些信息;

3.交代尋求這些信息的原因，強(qiáng)調(diào)所需信息的重要性;

4.提供詳細(xì)的聯(lián)系方式并表示感謝，同時(shí)請(qǐng)對(duì)方回復(fù)。

寫(xiě)作模板

Dear ______________，

I am ______________ （自我介紹）. Having read ______________ （信息來(lái)源）， I feel interested and want to join ______________ （活動(dòng)）. I am writing to see if it is possible for you to provide me with some specific information regarding ______________（要詢問(wèn)的內(nèi)容）.

To begin with， could you be so kind as to tell me ______________ （第一個(gè)問(wèn)題）？ Besides， I would also like to know ______________ （第二個(gè)問(wèn)題）. In addition， I wonder ______________ （第三個(gè)問(wèn)題）. Also， what deserves my special attention is ______________（最重要的一個(gè)問(wèn)題）.

Thank you for your kindness， and your early reply to this letter will be highly appreciated.

Yours sincerely，

Li Hua

→自我介紹，說(shuō)明寫(xiě)信的目的。

→具體列舉三至四個(gè)想要詢問(wèn)的問(wèn)題，注意變換句式提問(wèn)。

→表達(dá)感謝和期盼。

模板范文

Dear Sir/Madam，

Having read your advertisement in the newspaper， I feel interested in voluntary work and want to do whatever I can to help anyone in need. I'm writing to see if it is possible for you to provide me with some specific information regarding your advertisement.

To begin with， could you be so kind as to tell me the time arrangement for the volunteer activities and what events are organized？ Besides， I would also like to know if there are any special requirement for what it takes to be your volunteer. In addition， I wonder whether there is anything else that needs special attention to be a volunteer. Also， what deserves my special attention is whether there is an age limit.

Thank you for your kindness， and your early reply to this letter will be highly appreciated.

Yours sincerely，

Li Hua

經(jīng)典句型

篇首句：自我介紹，說(shuō)明寫(xiě)信的目的。

I'm writing to inquire about the details of... 我寫(xiě)信詢問(wèn)……的詳細(xì)信息。

Would you please give me details of...？ 您能給我提供……的詳細(xì)信息嗎？

I have several...related questions， for example... 我有一些和……相關(guān)的問(wèn)題，比如……

I would like to know whether you can tell me something about... 我想知道您是否能告訴我有關(guān)……的情況。

I'm writing to see if it is possible for you to provide me with information regarding... 我寫(xiě)信是想知道您是否能給我提供關(guān)于……的信息。

I am... I wonder if you could provide some specific information about... 我是……我想知道您是否能提供一些……的具體信息。

I wonder/am wondering if you could/would let me know something about... 不知道您是否能夠告知我有關(guān)……的情況。

I'd like to acquire all the information relative to... 我想獲得關(guān)于……的所有信息。

I'm writing to ask you some relevant questions. 我寫(xiě)信向您詢問(wèn)一些相關(guān)的問(wèn)題。

I'd like to know something about.../I would also like to inquire... 我想知道關(guān)于……的一些事情/我還想咨詢……

篇中句：具體列舉想要詢問(wèn)的問(wèn)題。

Another point I am not certain about is...我還不確定的另外一點(diǎn)是……

I'd also like some help/information on...我還想要一些有關(guān)……的幫助/信息。

The questions that need answering are listed as follows. 下列是我想咨詢的問(wèn)題。

I would appreciate it if you could inform me... 如果您能告訴我……，我將不勝感激。

篇尾句：表達(dá)感謝和愿望。

Could you be so kind as to send me some... on the above-mentioned aspects？ 能否針對(duì)上述問(wèn)題寄些相關(guān)的……給我？

Thank you for your kindness， and your timely attention to this letter will be highly appreciated.謝謝您的善意，對(duì)于您對(duì)這封信的及時(shí)關(guān)注我將不勝感激。

I am looking forward to hearing from you. 我盼望著收到您的來(lái)信。

Please call me at...and let me know.../Please get in touch with...at... 請(qǐng)撥打……告訴我……/請(qǐng)撥打……和……聯(lián)系。

I'll be very grateful for any help you can give me. 對(duì)于您的任何幫助我將非常感激。

I shall feel appreciated if you will favor me with a call at your earliest convenience. 如果您能盡早回電話，我將非常感激。

Your kind help would be greatly appreciated. 非常感謝您的好心幫助。

Please favor me with an early reply. 請(qǐng)?jiān)缛栈貜?fù)。

I would be most grateful if you could send me information regarding/concerning...如果您能向我提供關(guān)于……的信息，我將不勝感激。

Your early attention to this letter would be highly appreciated. 如果您能及早回復(fù)這封信，我將不勝感激。

I'm looking forward to/eagerly waiting for a favorable reply at your earliest convenience. 我盼望著您早日回復(fù)。

May I have your reply by...（日期）， if possible（語(yǔ)氣更加委婉）？如果可能，我能否在……（日期）之前收到您的答復(fù)呢？

I would greatly appreciate a response from you at your earliest convenience. 請(qǐng)?jiān)诜奖銜r(shí)盡早回信，我將不勝感激。

高考典例

（2014·全國(guó)乙卷）假定你是李華，計(jì)劃暑假期間去英國(guó)學(xué)習(xí)英語(yǔ)，為期六周。下面的廣告引起了你的注意，請(qǐng)給該校寫(xiě)封信，詢問(wèn)有關(guān)情況（箭頭所指內(nèi)容）。

注意：1.詞數(shù)100左右;

2.可以適當(dāng)增加細(xì)節(jié)，以使行文連貫。

3.參考詞匯：住宿-accommodation

【試題解讀】

1.審題立意

本文屬于應(yīng)用文中的咨詢信，李華寫(xiě)信給英國(guó)的一個(gè)培訓(xùn)中心詢問(wèn)暑假培訓(xùn)的詳細(xì)內(nèi)容。 對(duì)考生的綜合能力要求較高，要求考生有很強(qiáng)的謀篇布局的能力和組織要點(diǎn)的能力。通過(guò)讀題、審題，緊扣文章主題，結(jié)合漢語(yǔ)提示（暑假期間、去英國(guó)、學(xué)習(xí)英語(yǔ)、為期六周）、廣告所提供的信息及箭頭所指問(wèn)題，理清寫(xiě)作思路，然后列出文章所有要點(diǎn)，缺一不可。寫(xiě)作時(shí)，盡量使用自己熟悉的單詞和句型，同時(shí)也要注意使用高級(jí)詞匯和高級(jí)句型使文章顯得更有檔次。

2.寫(xiě)作要點(diǎn)

（1）你計(jì)劃去英國(guó)學(xué)習(xí)英語(yǔ);

（2）看見(jiàn)了對(duì)方的廣告，引起你的注意，想詢問(wèn)具體信息;

（3）該校培訓(xùn)班的開(kāi)始日期、班級(jí)規(guī)模、周課時(shí)、費(fèi)用以及食宿方式;

（4）期待對(duì)方的回信。

3.注意事項(xiàng)

（1）本文是一封咨詢信，要注意格式和特殊用詞;

（2）使用第一人稱和以將來(lái)時(shí)為主的時(shí)態(tài);

（3）適當(dāng)增加細(xì)節(jié)，以使行文連貫、流暢，特別注意在選擇句式時(shí)要富于變化。

【佳作賞析】

Dear Sir or Madam，

As a senior high school student， to improve my English①， I'm planning to go to Britain to attend a summer school during the vacation. Would you mind answering my questions about your six-week English course②？

My first question is when③ the course will start and how many class hours there are per week. Furthermore④， I want to know how many students make up the class. I'd also like to know how much I have to pay for the course and whether accommodation is included⑤. Finally， shall I live in a host family or a university dormitory？

I'd appreciate it very much if you could give me an early reply⑥.

Yours faithfully，

Li Hua

亮點(diǎn)分析：本文涵蓋了題干中提到的所有要點(diǎn)。開(kāi)篇為總起部分，點(diǎn)明自己的身份和寫(xiě)信目的，并表示想要知道暑期課程的詳細(xì)信息。接下來(lái)為分述部分，詳述了自己想要了解的信息并在這部分使用了銜接詞。最后表達(dá)了期待回復(fù)的愿望。行文完整，適當(dāng)?shù)厥褂昧艘恍┻^(guò)渡詞，使行文連貫流暢。高級(jí)詞匯、短語(yǔ)和句式的靈活運(yùn)用，尤其是簡(jiǎn)單句與復(fù)合句間切換自如，可見(jiàn)作者對(duì)語(yǔ)法結(jié)構(gòu)的掌握相當(dāng)純熟。

①開(kāi)篇點(diǎn)明自己的身份和寫(xiě)信目的。此句中使用不定式短語(yǔ)起強(qiáng)調(diào)作用，非謂語(yǔ)動(dòng)詞的使用準(zhǔn)確、到位，目的性更加明確。

②此處用疑問(wèn)句，不僅使表達(dá)方式多樣化，而且，與陳述句相比，讀來(lái)讓人感覺(jué)委婉柔和，頗有禮貌。

③when引導(dǎo)的是表語(yǔ)從句，地道順暢，足以見(jiàn)作者在復(fù)雜句式表達(dá)上的熟練運(yùn)用。用My first question闡述第一個(gè)問(wèn)題，娓娓道來(lái)，不生硬。

④過(guò)渡詞的使用使文章內(nèi)容銜接自然，脈絡(luò)清晰，層次分明。連貫性是書(shū)面表達(dá)評(píng)分標(biāo)準(zhǔn)中重點(diǎn)考查的一項(xiàng)。

小貼士與furthermore類似的表達(dá)：besides、 moreover、 in addition、what's more等。

⑤并列復(fù)合句，不僅使句子結(jié)構(gòu)緊湊，也顯現(xiàn)了作者對(duì)該語(yǔ)法點(diǎn)掌握的熟練程度。

⑥I'd appreciate it very much if...是一個(gè)較高級(jí)的句式結(jié)構(gòu)，運(yùn)用地恰到好處，足以讓人感覺(jué)到作者的語(yǔ)法功底之深，提高了文章的檔次。

【參考范文】

Dear Sir or Madam，

I am a student in China and I plan to go to Britain to attend a summer school during the vacation. I've seen your ad， and I'd like to know something more about your six-week English course.

First， when will the course start and how many class hours are there per week？ Besides， I wish there would not be too many students in a class. I'd also like to know how much I have to pay for the course and I don't know whether accommodation is included. Would there be a host family or a university dormitory？

I am looking forward to your early reply.

Yours faithfully，

Li Hua

小試牛刀

假定你是李華，打算在高考之后參加由某國(guó)際高校聯(lián)合會(huì)組織的青年野外生存訓(xùn)練（field survival training）活動(dòng)?，F(xiàn)寫(xiě)信給主辦方，要點(diǎn)如下：

1.介紹個(gè)人情況;

2.參加的原因和個(gè)人期望;

3.詢問(wèn)活動(dòng)的地點(diǎn)、時(shí)間等安排。

注意：

1.詞數(shù)100左右;

2.可以適當(dāng)增加細(xì)節(jié)，以使行文連貫;

3.開(kāi)頭和結(jié)束語(yǔ)已給出，不計(jì)入總詞數(shù)。

Dear Sir or Madam，

Please reply to me at your convenience.

Sincerely Yours，

Li Hua