趙秋悅：山茶花的春日游記

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趙秋悅是重慶航空山茶花精英乘務(wù)組的一員。這位5年前才以應(yīng)屆畢業(yè)生身份進(jìn)入重慶航空的“山茶花”，性格活潑，又不乏細(xì)致，相處之后就會(huì)發(fā)現(xiàn)，跟著這樣的“導(dǎo)游”賞春，真是一個(gè)好選擇。

Zhao Qiuyue is a member of the Camellia Elite Crew of Chongqing Airlines. The "Camellia", who entered Chongqing Airlines as a fresh graduate just five years ago, is lively but meticulous. After getting along with her, you will find it is really a good choice to enjoy the spring scenery with such a "tour conductor".

做好一名“擺渡人”

Be a good “Ferryman”

重慶航空山茶花精英乘務(wù)組去年掛牌成立，趙秋悅是第一批“山茶花”，于她而言，這既是對(duì)她五年來工作的肯定，同時(shí)也意味著一份更重的責(zé)任。

能夠成為“山茶花”，趙秋悅自然也有著自己的服務(wù)絕招，“為旅客服好務(wù)，不僅僅在于個(gè)人做得多么棒，重要的還是團(tuán)隊(duì)。只有所有團(tuán)隊(duì)成員緊密配合，才能真正讓乘客滿意?！?/p>

執(zhí)飛過程中，只要負(fù)責(zé)迎客任務(wù)，趙秋悅都會(huì)打起十萬分的精神。充滿活力的笑容，讓客人從登機(jī)開始就留下好印象，這也是為后期的服務(wù)打好基礎(chǔ)。同時(shí)，趙秋悅會(huì)格外留意旅客的動(dòng)態(tài)表情，一旦遇到“稍微不太好”的乘客，趙秋悅就會(huì)暗暗把乘客信息記在心里，并在第一時(shí)間通知乘務(wù)長(zhǎng)和其他組員，讓大家在服務(wù)過程中能夠打“提前戰(zhàn)”。

如果要讓她對(duì)乘務(wù)員這份工作做一個(gè)定性，她覺得“擺渡人”是她心中最合適不過的描述。這一切，源于一次航空服務(wù)對(duì)她的觸動(dòng)。

那一次，乘務(wù)員登機(jī)迎客時(shí)發(fā)現(xiàn)一位老年乘客身體狀態(tài)不佳，經(jīng)和陪伴的老人女兒再三確認(rèn)，乘務(wù)員最終還是安排老人登了機(jī)。老人的座位區(qū)域?qū)儆谮w秋悅的服務(wù)范圍，因此她對(duì)老人也格外關(guān)注。果然，老人在起飛不久就因?yàn)楹粑щy按響了呼喚鈴，趙秋悅在和家屬確認(rèn)后，趕緊拿上氧氣瓶，開始了對(duì)老人一對(duì)一的服務(wù)。

趙秋悅把老人調(diào)整到頭等艙，并一直陪護(hù)在老人身邊，幫老人調(diào)節(jié)氧氣流量，不斷安撫老人情緒。在用完兩個(gè)氧氣瓶后，飛機(jī)終于平穩(wěn)落地。

這不是第一次為機(jī)上突發(fā)不適的乘客服務(wù)，趙秋悅原本沒太在意，誰知接下來的一幕卻把她嚇懵了：老人的女兒在下飛機(jī)前，突然給趙秋悅跪了下來。

原來，這位老人已是癌癥晚期，但疾病被家人瞞著，老人以為自己只是患感冒。兒女們都希望老人能夠落葉歸根，這才冒著風(fēng)險(xiǎn)把老人帶回重慶。家屬無數(shù)次設(shè)想過老人在飛機(jī)上遇到突發(fā)狀況的可能，但沒想到乘務(wù)組會(huì)提供如此周到的服務(wù)，讓這一次旅程有驚無險(xiǎn)。

這次經(jīng)歷讓趙秋悅深有感觸：作為乘務(wù)員，真正把本職工作做好，就是在為每一位乘客的生命護(hù)航。在經(jīng)過多次訓(xùn)練后，趙秋悅已經(jīng)形成了一種條件反射，那就是一定優(yōu)先保證旅客生命安全。

The Camellia Elite Crew of Chongqing Airlines was established last year, and Zhao Qiuyue was a member of the first batch of "Camellias". For her, it is both a recognition of her five years' effort and a heavier responsibility.

To become a "Camellia", Zhao Qiuyue naturally has her own unique way of service. "Serving passengers well not only lies on an individual, but also the team. Passengers can only be satisfied when all team members cooperate closely. ”

In the flying process, Zhao Qiuyue will always gather all her energy so long as she is in charge of passenger reception. Her vibrant smile gives passengers a good impression from the start of boarding, and this is also a good foundation for her later service. Zhao Qiuyue will also observe dynamic expressions of passengers. Once coming across those"slightly not well", she will keep the passenger information in mind, and inform the chief attendant and other members as soon as possible, so that everyone can prepare for the "war" in advance.

If she is asked to define the job of being a flight attendant, "ferryman" will be the most appropriate one in her opinion. Her understanding about this job is from an air service that deeply touched her.

On that occasion, a flight attendant found an old passenger was in poor physical condition when boarding. After repeated confirmation with his accompanying daughter, the flight attendant finally arranged boarding for the old man. His seat area was within the service scope of Zhao Qiuyue, so she paid extra attention to the passenger. Not unexpectedly,the old man rang the call bell soon after taking off because of breathing difficulty. Zhao Qiuyue, after confirming with his family, quickly took the oxygen tank and started one-on-one service for him.

Zhao Qiuyue upgraded the old man to the first class and accompanied him all around. She helped him to adjust the oxygen flow and pacified his mood.After using up two oxygen tanks, the plane finally landed smoothly.

It was not the first time to serve passengers with sudden discomfort on board, so Zhao Qiuyue didn't pay much attention. However, she was stunned by the next scene: the daughter of the old man suddenly knelt down to Zhao Qiuyue before getting off the plane.

It turned out that the old man was in the terminal stage of cancer, but he was concealed by his family. He thought he was just suffering from a cold.His children hoped their father to return to his roots,which was why they took the risk to bring him back to Chongqing. His family has imagined all emergency situations that the old man possible to happen on the plane, but they did not expect the flight crew to provide such attentive service to maintain a safe trip.

Zhao Qiuyue was deeply impressed: as a flight attendant, a good job actually means to protect the life of every passenger. After trained for many times,ensuring the life safety of passengers has become Zhao Qiuyue's subconscious behaviors.

春日的采茶賞花之旅

A Tea-picking Flower-viewing Trip in Spring

在單位既能主持大型節(jié)目，又能參與活動(dòng)航班策劃，還能將機(jī)組故事改寫成劇本，趙秋悅是工作中的多面手，也懂得享受生活。春日到來，她回到了自己的家鄉(xiāng)永川，開啟了一段采茶賞花的春日之旅。

永川秀芽如今名氣不小，市場(chǎng)上也很常見。但在永川長(zhǎng)大的趙秋悅還是覺得，自己動(dòng)手炒制的茶葉喝著才最有滋味。

在茶山上，和趙秋悅一樣的春游人已經(jīng)來了不少，趙秋悅這一次的目的，是給家人帶一些自己炒的明前茶葉，把春天的氣息帶到家中。

采茶講究巧勁，要眼明手快，用中指和食指夾著嫩芽輕輕往上提拉，一片茶葉便輕易到手。大概采了六七捧嫩芽以后，趙秋悅興致勃勃地把嫩芽帶到了炒茶區(qū)，照著專業(yè)炒茶師父的動(dòng)作，趙秋悅依樣畫葫蘆，殺青、揉碾、烘干等工序后，茶葉算是炒制完成。取一小撮泡開，師傅嘗了一口，說“味道還算不錯(cuò)”。聽到這個(gè)評(píng)價(jià)，趙秋悅哈哈大笑起來：“我只是想采個(gè)春天的感覺啦！”

對(duì)于每個(gè)女孩來說，花都是令人充滿向往的美好事物。離茶山不遠(yuǎn)，便是永川的黃瓜山。趙秋悅小時(shí)候，黃瓜山還名不見經(jīng)傳，后來因?yàn)榛ǘ^響亮，成了春天人山人海的踏青地。此時(shí)，六萬畝梨花盛開，漫山遍野，把大地裝扮得像一座座連綿起伏的雪山，其間更有金黃的油菜花點(diǎn)綴，美不勝收。

看了如雪般潔白的梨花，趙秋悅還想來點(diǎn)粉紅色的桃花，在永川，正好有一個(gè)叫“桃花島”的好去處。圣水湖桃花島上，兩千多畝桃花鋪滿了整個(gè)島嶼，趙秋悅?cè)サ臅r(shí)候，正趕上島上的桃花節(jié)。

Zhao Qiuyue is versatile in her company. She can preside over large-scale activities, participate in the flight planning activities, and even rewrite the story of the crew into scripts. Moreover, she also knows how to enjoy life. When the spring arrived, she returned to her hometown Yongchuan and started a trip of picking tea and viewing flowers.

Yongchuan Xiuya Tea now have a high reputation and is common in the market. But Zhao Qiuyue, who grew up in Yongchuan, still feels that the tea made by herself is the most delicious.

At the Tea Mountain,a number of tourists for enjoying spring have arrived, but in addition to appreciating the spring scene, Zhao Qiuyue has another purpose in this trip: take some fried tea before Tomb-sweeping Day for her family, bringing the breath of spring back to home.

Tea picking requires good eyesight and quick speed. Pull the bud with the middle finger and forefinger tenderly, a piece of tea can be easily obtained.After picking six or seven handfuls of buds, Zhao Qiuyue cheerfully brought them to the tea stir-frying area. She followed suit the actions of professional tea stir-frying masters to remove water,knead and dry, and the tea was finally fried. Then she make a cup of tea with the fresh tea for the master,after tasted, the master said: "good job". Zhao Qiuyue laughed on hearing the words: "I just want to feel the spring! ”

For every girl, flower is something wonderful that makes people yearn for. Not far from the Tea Mountain is the Huangguashan Mountain of Yongchuan. The mountain was still unknown when Zhao Qiuyue was a child, but later, it became famous for flowers and became a place for tourists to appreciate flowers in blossom. At this time, 60,000 mu of pear flowers are in full bloom everywhere, decorating the earth like rolling snow-capped mountains scattered with beautiful golden rape flowers.

After seeing pear flowers as white as snow,Zhao Qiuyue also wanted some pink peach blossoms.In Yongchuan, there is a good place named "Peach Blossom Island". The Peach Blossom Island on Shengshui Lake is covered by more than 2,000 mu of peach blossoms. It was just the Peach Blossom Festival of the island when Zhao Qiuyue arrived.

藏在民間的美食記憶

Food Memories Hidden in Folk

趙秋悅家從事餐飲業(yè)，她對(duì)食物更有一種執(zhí)著和挑剔。

小時(shí)候經(jīng)常在宴席上吃到的“九大碗”，她一直印象深刻。九道菜中，主菜以豬肉為主，雞鴨魚肉為輔，主要包括蒸頭碗、蒸扣肉、蒸膀、腌鹽豇豆雞塊、魚肉、糯米飯、鴨肉、酥紅薯（或藕片）、酥肉湯?，F(xiàn)在，在一些農(nóng)村人家的酒桌上以及一些“壩壩宴”上，還能品嘗到正宗的“九大碗”。

不過，趙秋悅最愛的還屬“湯香耗兒魚”。這可是正宗的老字號(hào)招牌，雖然店鋪的裝潢平淡，但是在永川幾乎家喻戶曉，趙秋悅更是從小吃到大。

招牌菜耗兒魚主要是以麻辣水煮為主，耗兒魚鮮嫩肥大，辣得起勁麻得鮮明，還有一股甘甜的味道，一鍋美味的湯香麻辣水煮耗兒魚簡(jiǎn)直可以讓味蕾得到前所未有的震撼。此外，這家的紅糖粑粑口感糯稠還不失彈性，又軟又順滑，甜度剛剛好，紅糖與糯米結(jié)合出的顏色黃燦燦、亮晶晶，在最原始的白熾燈泡的映照下，顯得色澤鮮明透亮。

永川的氽湯肉也是大名在外，趙秋悅自己覺得最好吃的一家在朱沱，吃著不膩，價(jià)格也特別實(shí)惠，上次趙秋悅?cè)コ缘臅r(shí)候，還是每人二十五元隨意吃。這里門面很不顯眼，若不是總有大量食客，很難想到這其中藏著美食。

永川還有一些街頭小吃，比如沖沖糕一類，每次趙秋悅遇到賣沖沖糕的攤販，都忍不住要嘗嘗。

Zhao Qiuyue's family is engaged in the catering industry, so she is persistent and picky on food.

When she was a child, she was always impressed by the "Nine Dishes" at banquets. Among the nine dishes,the main course is pork, supplemented by chicken, duck and fish, mainly including Steamed First Bowl, Steamed Pork, Steamed Pork Leg, Pickled Cowpea and Chicken Pieces, Fish, Glutinous rice, Duck, Crisp Sweet Potato(or Lotus Root Slices) and Crisp Meat Soup. In nowadays,you can also taste authentic "Nine Dishes" in some peasant family's tables and some "Baba Banquets".

However, Zhao Qiuyue's favorite dish is still the Flavored Corydoras Soup. This is an authentic timehonored brand with unimpressive decoration, but it is widely known in Yongchuan. Zhao Qiuyue has always enjoyed the food since she was young.

The special dish of Corydoras is mainly spicy boiled.The Corydoras is fresh and fat, spicy and vigorous with a sweet taste. A pot of delicious Spicy Boiled Corydoras Soup can shock the taste buds like never before. The brown sugar Baba of this restaurant also tastes waxy and soft without losing elasticity. It has just the right sweetness, and the yellow and bright colors combining brown sugar and glutinous rice seem sparkling under the reflection of the most primitive incandescent bulbs.

Meat Ball Soup of Yongchuan is also wellknown. Zhao Qiuyue like the restaurant in Zhutuo,whose soup tastes not greasy and the price is very affordable. When she went there last time, it was still RMB 25 per person feeding to appetite. The restaurant appears inconspicuous. If there were not always a large number of diners, it would be hard to think of the delicious food hidden in it.

There are also some street snacks in Yongchuan,such as Chongchonggao Glutinous Rice Cake. Zhao Qiuyue can never help to taste one whenever she meets a vendor.